PRIVACY POLICY
Effective Date: August 9, 2026
LiftHaus Inc ("LiftHaus," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how LiftHaus collects, uses, maintains, and discloses information when you visit our websites or landing pages, submit a form, join a waitlist, request information, communicate with us, become a member, or otherwise interact with LiftHaus.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us, including:
First and last name
Email address
Mobile or other telephone number
Mailing or billing address
Membership interests and preferences
Information submitted through forms, surveys, waitlists, appointment requests, or inquiries
Communications you send to LiftHaus
Membership and account information
Transaction and payment-related information, when applicable
We may also automatically collect certain information when you interact with our website, including:
IP address
Browser type
Device type
Operating system
Referring website or source
Pages viewed
Date and time of website activity
Interactions with advertisements or website features
Cookies, pixels, and similar technologies
Analytics and website-usage information
2. HOW WE USE YOUR INFORMATION
LiftHaus may use information we collect to:
Respond to inquiries
Process waitlist and presale registrations
Provide membership information
Communicate with prospective and current members
Schedule and confirm tours, appointments, or consultations
Provide customer service and support
Send requested information
Administer memberships and accounts
Send service-related notifications
Send SMS communications when appropriate consent has been provided
Send email communications
Send membership promotions, announcements, and special offers where permitted
Operate, maintain, and improve our website and services
Measure and improve advertising and marketing performance
Detect, investigate, and prevent fraud, misuse, or security incidents
Maintain appropriate business records
Comply with applicable legal and regulatory obligations
3. SMS AND MOBILE MESSAGING
LiftHaus may offer SMS and MMS communications to prospective members, members, and customers who affirmatively opt in to receive those communications.
Depending on the consent you provide, messages may include:
Membership information
Responses to inquiries
Tour or appointment confirmations
Tour or appointment reminders
Membership-related notifications
Waitlist and presale updates
Membership offers
Promotions and discounts
Gym announcements
Special offers and other promotional communications
Consent to receive marketing text messages is voluntary and is not a condition of purchasing any goods, services, or membership from LiftHaus.
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact LiftHaus using the information provided below.
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. EMAIL COMMUNICATIONS
When you provide your email address, LiftHaus may use it to respond to your inquiries and provide information regarding memberships, waitlists, presales, gym announcements, events, services, promotions, and special offers.
Marketing emails will include an appropriate method to unsubscribe.
You may unsubscribe from promotional email communications at any time by using the unsubscribe link provided in the message.
Unsubscribing from promotional emails does not prevent LiftHaus from sending transactional, membership-related, account, security, or other non-promotional communications when appropriate.
5. HOW WE DISCLOSE INFORMATION
LiftHaus may disclose personal information to companies that provide services on our behalf and require access to information to perform those services.
These service providers may include companies providing:
Website hosting
Customer relationship management
Membership management
Email communications
SMS and telecommunications services
Payment processing
Scheduling
Analytics
Advertising technology
Information technology
Security
Customer service
Professional services
These providers are permitted to access information only as reasonably necessary to perform services for LiftHaus and are expected to handle that information appropriately.
Mobile opt-in information and SMS consent are subject to the additional restrictions described in the SMS and Mobile Messaging section above.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, protect the rights or safety of LiftHaus or others, investigate fraud or unlawful activity, or enforce agreements.
6. COOKIES AND SIMILAR TECHNOLOGIES
LiftHaus may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, understand website usage, measure advertising performance, improve our services, and provide more relevant advertising.
These technologies may collect information about your browser, device, interactions with our website, and interactions with advertisements.
Third-party technologies used on our website may process information according to their own privacy policies.
You can generally control certain cookie settings through your browser or device settings.
7. THIRD-PARTY ANALYTICS AND ADVERTISING
LiftHaus may use third-party analytics and advertising services, such as services provided by Google, Meta, or similar technology providers.
These services may use cookies, pixels, and similar technologies to help us understand website activity, evaluate advertising performance, measure conversions, and improve our marketing.
These services may collect information regarding activity across websites or online services as permitted by their technologies and applicable law.
SMS opt-in data and consent are not provided to these parties for their independent marketing or promotional purposes.
8. DO NOT TRACK SIGNALS
Some internet browsers provide a "Do Not Track" or similar privacy signal.
There is currently no single universally accepted standard governing all Do Not Track signals. Our website may therefore not respond to all such browser signals.
Where applicable law requires LiftHaus to recognize a particular legally recognized privacy preference signal, we will process that signal as required by applicable law.
9. HOW TO REVIEW OR UPDATE YOUR INFORMATION
You may request that LiftHaus review, correct, or update personal information associated with you by contacting us at:
cody@lifthausgym.com
We may need to verify your identity before processing certain requests.
10. CALIFORNIA PRIVACY RIGHTS
California residents may have rights regarding their personal information under applicable California privacy laws.
Depending on the law applicable to LiftHaus and the circumstances of a particular request, these rights may include the right to request:
Information concerning personal information collected about you
Access to certain personal information
Correction of inaccurate information
Deletion of certain personal information
Information regarding certain disclosures of personal information
Other rights provided by applicable law
Requests may be submitted using the contact information at the bottom of this Privacy Policy.
LiftHaus will not unlawfully discriminate against an individual for exercising an applicable privacy right.
11. DATA SECURITY
LiftHaus uses reasonable administrative, technical, and organizational measures intended to help protect personal information against unauthorized access, use, alteration, loss, or disclosure.
However, no internet transmission, electronic storage system, or information-security system can be guaranteed to be completely secure.
12. DATA RETENTION
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining membership and business records, providing services, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.
13. CHILDREN'S PRIVACY
LiftHaus's general website and online marketing services are not directed to children under 13.
We do not knowingly collect personal information online from children under 13 for marketing purposes.
If we become aware that personal information from a child under 13 has been collected through our website in a manner inconsistent with applicable law, we will take appropriate steps to address it.
14. THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
LiftHaus is not responsible for the privacy, security, or content practices of third-party websites or services.
We encourage users to review the privacy policies of third-party websites they visit.
15. CHANGES TO THIS PRIVACY POLICY
LiftHaus may update this Privacy Policy periodically.
When material changes are made, we will post the updated Privacy Policy on our website and update the Effective Date at the top of this page.
We may provide additional notice of material changes where appropriate or required by applicable law.
16. CONTACT US
Questions or requests regarding this Privacy Policy or LiftHaus's privacy practices may be directed to:
LiftHaus Inc
42 Oak Drive
Chico, California 95926
Email: cody@lifthausgym.com
Phone: 530-340-3669
Website: https://signup.lifthausgym.com
